Risk-Free Guarantee

Refund Policy

30-day window. Free exchanges. We process refunds within 3–5 business days.

✨ 30-Day Satisfaction Window: We want you to feel lifted, confident, and sculpted. If you're not completely in love, return your items within 30 days of delivery.

Eligibility

You have 30 days from the delivery date to request a return. Items must be:

Unworn and unwashed
In their original condition with tags still attached
In the original packaging

How to start a return

Email us at support@noveleva.store with your order number and reason for the return.
We send you return instructions and warehouse return address within 24 hours.
Ship the item back in its original packaging using a tracked postal service.
Once received and inspected, we process your refund within 3–5 business days back to your original payment method.

Items not eligible

Items worn, washed, or altered after delivery
Items returned after the 30-day window
Digital gift cards

Exchanges

We offer free exchanges for the same product in a different size or color, subject to stock availability. Mention it directly in your email — no need to ship back and reorder.

Size	Waist	Hip	Length
S	23–25	26–28	14
M	25–27	28–30	15
L	27–29	30–32	16
XL	29–31	32–34	16.5
2XL	31–33	34–36	17
3XL	34–36	37–39	17.5
4XL	36–38	39–41	18

Size	Waist	Hip	Length
S	58–63	66–71	35.5
M	63.5–68.5	71–76	38
L	68.5–73.5	76–81	40.5
XL	74–79	82–87	42
2XL	80–85	88–93	43.5
3XL	86–91	94–99	45
4XL	92–97	100–105	46.5