Privacy Policy
NOVELEVA (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase from our website.
1. Information we collect
- Identity & contact data: name, email, shipping/billing address, phone
- Payment data: processed securely by our payment providers (Shopify Payments, PayPal, Apple Pay, etc.) — we never store full card details
- Browsing data: IP, browser, device, pages visited (via cookies & analytics tools)
- Marketing preferences: email opt-in via automated newsletter tools (only if opted in)
2. How we use your data
- Process and ship your orders
- Send order and live courier shipping confirmations
- Send marketing updates (only if you opted in)
- Improve our website performance and user experience
- Prevent fraud and respect our legal obligations
3. Sharing
We share your data only with trusted partners: payment processors, shipping carriers (USPS, YunExpress), and analytics tools. We never sell your data.
4. Your rights (GDPR / CCPA)
- Access, correct or delete your personal data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, email us at support@noveleva.store.
5. Cookies
We use cookies to ensure the site works properly, analyze traffic, and maintain cart state. You can disable cookies in your browser settings at any time.
6. Data retention
We keep your data for the time necessary to fulfill the purposes described above, and to comply with legal and accounting obligations.
7. Contact
Questions about privacy? Email support@noveleva.store.
